My partner And that i have been booked for honeymoon to NYC on Nov nine, 2015. Report locator: VDEURG. Over the working day we ended up to depart, Our flight #4378 was cancelled because of no crew. We had been booked for afterwards flight #5738, costing us a half working day of holiday. The SECOND flight was then cancelled due to servicing issue. Numerous possibilities ended up offered but absolutely nothing that may get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Situations Square at $317 an evening that were non-refundable as it had been a lot less than 24 several hours. We ere supplied a flight to Dallas that may get us outside of Pensacola late but only if we drove one hour absent to Fort Walton Beach front airport. We took it, obtained in late and left just after four hours snooze the next day. That cost us an extra $177.00 in resort charges. My husband’s baggage never arrived in Dallas as we had been promised it would- mine took over an hour or so to uncover since it wasn't within the carousel with the rest of the flights luggage, We acquired into NYC every day following our honeymoon was to begin, with many stress and cost.
calling a real individual at AA customer service is next to unachievable. The Internet site checklist a contact number, that's for cargo Which only references a Web-site that may be no help in the slightest degree.
However as a result of temperature I had been unable to get out in the tri metropolitan areas in time this previous week. Nevertheless I am incredibly frustrated with American Airlines purchaser service.
I are already endeavoring to get a response from a person in client service, Marjorie Nir, I was awarded two X $two hundred voucher nevertheless the “Just click here †button only normally takes me again for the AA web site.
I received a resort for the night time, but I've to take a look at at 12 noon, and my flight does not go away till11:30pm. Now I've 12 hrs in which I am trapped in LA with none explanation to be in this article.
Right until I'd the opportunity to get Tracy Paul over the cellphone I could fully grasp her and she was incredibly well
Our flight from Greenville, SC to Dallas arrived punctually but we were needed to keep on being while in the plane on tarmac for almost 90 minutes resulting in many to skip connecting flights. AA screwed up once more–no one happy with getting addressed like cattle; you haven't appreciated your consumers.
This was thoroughly unfair to me- I paid for a seat and obtained 1/2 seat, I paid out excess for “more space†and got no place. This was a terribly uncomfortable working experience for me.
I was on hold for about 40 minutes, with typical ‘updates’ from a supervisor named Tony…who was contacting some unknown Division to examine on the second, lacking voucher….when…Certainly,, I was cut off! I termed back…only for being instructed the hold out would be eighteen-twenty five minutes. I’m nonetheless waiting around on this call back. This journey may be the journey of the life time for my husband, a wounded veteran and most cancers survivor.
The website does not operate. Regardless of what tab I select on the positioning doesn’t perform. I needed to Verify the status of my flight And perhaps e book A further one particular but very little operates.
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Based on this working experience I can only conclude this apply appears to get business enterprise as common for American Airways, Particularly immediately after witnessing signals about not eradicating cots from selected locations. How can a business justify acquiring around fifty Older people snooze on cots in an plane terminal? This must be a priority for the fireplace Marshals!
Once i received on the complimentary lodge that American setup for me, I identified as 800-433-7300 and talked to an agent there who, to my shock was not able to see flights which were accessible on USAIR. She informed me there were no open seats on any from the early USAIR flights. I had been on the internet and could see that there have been readily available flights. I truly booked a flight to show it to her.
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